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Five Steps to Change a Flat Tyre
There are many unseen hazards on the road. These hazards can accidentally damage a tyre, such as sharp-edged pot-holes, curbs and foreign road debris. If your tyres are damaged by an unforeseen road hazard and deemed unrepairable, you would normally have to replace them at your own expense.
With the Bob Jane T-Marts Road Hazard Warranty, we've got your back.
Purchase any of these tyres from us and you'll receive our Free Bob Jane T-Marts Road Hazard Warranty:
Bob Jane Xenon Z7 Plus with Silica
Bob Jane All-Rounder Plus with Silica
J-Trax H/T and A/T
Accidental curb damage
Other injuries to the tyre caused by unforeseen road hazards
Free of charge replacement if there is less than 25% tread wear on the tyre. If tread wear is over 25%, pro-rata charges will apply for replacement tyre.
Free of charge puncture or penetration repair if there is less than 25% tread wear. If over 25% a discount of 50% will apply, providing the puncture occurred in a legally repairable area.
If a new tube is required, this will be charged at normal competitive rates.
Free wheel balancing will be provided to the repaired or replacement tyre.
Free tubeless valves will be supplied if required.
For J-Trax A/T tyres only, the Road Hazard warranty program expires 24 months after the date of purchase. Puncture repairs and replacement tyres will not be offered after that date.
To claim under your free Road Hazard Warranty you must return the tyres to any Bob Jane T-Marts with your receipt and comply with the responsibilities set out below.
A few small responsibilities apply under this warranty:
Warranty applies only to original purchaser of replacement tyres and is only for the vehicle recorded on the Bob Jane T-Marts receipt.
The tyres should always be maintained in a good condition at correct tyre pressures.
Wheel balancing, alignments and tyre rotation should be carried out at regular intervals.
All necessary precautions should be taken to avoid driving over obstacles like curbs and rough road edges which may cause tyre damage.
We strongly recommend that you have Bob Jane T-Marts inspect your tyres any time you notice irregular or uneven tread wear.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
This Road Hazard Warranty is an additional benefit that adds to your consumer rights, extending the protections you already receive under Australian Consumer Law. Under that legislation, you're already entitled to replacement or refund in the event of a major tyre failure, along with compensation for any other reasonable and foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
For further information speak to our Bob Jane T-Mart staff, contact our customer service desk on 1800 032 638 or find the address of your nearest Bob Jane T-Marts.
This Bob Jane T-Marts Road Hazard Warranty excludes damage caused by lack of tyre care, maintenance and deliberate abuse. Not covered by this road hazard warranty are tyres that become unserviceable due to fire, theft, snow chain damage, vandalism, racing, improper rotation, improper repair, improper inflation pressure, overloading, off-road use, on-road collisions, vehicle obstruction and similar types of damage or abuse.
The warranty applies to any J-Trax H/T or A/T, Bob Jane All-Rounder, Bob Jane All-Rounder Plus with Silica, Bob Jane Xenon Z7 and Bob Jane Xenon Z7 Plus with Silica tyres purchased from a Bob Jane T-Marts down to at least the minimum legal tread depth (or above) as required by the relevant Australian state authority.
Your free Road Hazard Warranty is given by Bob Jane Corporation Pty Ltd of 471 Williamstown Road, Port Melbourne but is redeemable at any Bob Jane T-Marts store nationally.